May 20 2013
Here is a collection of known problems and workarounds.
Situation: You are stuck with a large font size or other GUI preference and can not restore the defaults.
then change Molsoft.WorkspaceFontSize to 12 (or similar)
If it gives you a GUI window with access to the ICM confirugation variables, change the ones you need if the file is shown as text, just delete it: rm ~/Library/Preferences/molsoft.com.plist
To solve this error:
Some Linux installations need extra setup to permit the use of the GL graphics.
Description of the problem
ICM starts, GUI is launched and works OK, however ICM crashes after the first attempt to display any 3D object in the GL window. System issues an error message stating:
"Error: Could not open /dev/nvidiactl because the permissions are too restrictive. Please see the FREQUENTLY ASKED QUESTIONS section of /usr/share/doc/NVIDIA_GLX-1.0/README for steps to correct."
(tested only for the Suse Linux): do not follow the instructions contained in the /usr/share/doc/NVIDIA_GLX-1.0/README document. Instead do the following:
This problem can manifest itself in multiple ways, but always with the FOG depth-cueing effect on. Usually graphics behaves strangely, for example:
Some inexpensive graphics cards (e.g. Intel 82915G/GV910GL Express Chipset Family) have a problem with high level of hardware acceleration. 3D labels or site labels disappear when you press a FOG button. We found that the problem is due to the hardware acceleration. By switching to the lower levels of hardware acceleration one can avoid the problem.
Solution: switch the FOG effect off, or change the settings of OpenGL acceleration.
Platform under which this problem had been detected: Linux
ICM may hang of crash when you are trying to start an new window with a Chemical editor, or a Query. One possible reason is that for some reason the molsoft preference file in the ~/.qt directory is locked. In this case there is the .lock file which need to be deleted.
Recovery under Unix/Linux.Delete the file called .molsoftrc.lock in the .qt directory
ICM is working fine but for some reason your stereo is not working.
Check if "Stereo Mode" preference is set to "in-a-window" in ICM.
To do this :
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